State Farm® Insurance Agent Dustin Cooley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
WhereRellAT? H
November 13, 2025
"Thank you , dustin , i appreciate your help"
"We are very happy we were able to help. Thank you for your business!"
Jeanette Watson
November 4, 2025
"Mr. Cooley has done nothing to help me when I have needed him. I am due a refund on an payment and his answer was billing says I didn’t pay it. So I found a person at a call center and I proved to her the charge is on my credit card! She saw where it was charged to me. Mr Cooleys answer was “to see his previous emails to me”. Guess he thinks he knows more about my payments than I do. He has always been short and talks down to me. I should say, I did not choose him to be my agent. StateFarm just told me “he’s your agent” and gave him my policies. Needless, I’m moving my business away from StateFarm asap! I’ve been a client for 35 years!"
"Jeanette, we are so sorry to hear about your experience. I’ve tried to call several times to resolve any issues but haven’t been able to reach you. First and foremost, we in no way tried to talk down to you or be short. We take pride in treating our customers with respect and taking care of them with sincerity. I’m so sorry you felt as if we did. As discussed via email when you paid your amount due on August 29th (which I acknowledged that you did pay in the email) that payment was applied to the amount due for August 2nd-September 2nd. So, when you cancelled with us on September 3rd, you owed us nothing and we owed you nothing because your bill was caught up until September 2nd. Again, I’m sorry for any issues or confusion. We would love to earn your business back, even if it is with another State Farm agent. We will be sure and try to be even kinder in the future while taking care of customers. Thank you for your feedback. We appreciate your long time loyalty and will miss you as a customer! "
Bobby Mckamie
October 27, 2025
"Great guy to work with. Always had a helping hand when you have a problem. 10/10 would recommend!"
"Thanks for that kind review, Bobby! We appreciate your business!! "
Joey Mixon
August 29, 2025
"Dustin goes above and beyond to make sure his customers have the right coverage at a fair price."
"Joey, thank you so much for your 5 star review! We are glad to have you as a loyal customer! "
Aaron
August 28, 2025
"Xander was honest, transparent, and gave me all the information I needed. He offered great customer service and I feel confident knowing Dustin and his team are there to help."
"Aaron, thank you so much for the feedback! We are so glad you had a great experience and will be sure to give Zander a pat on the back. "
Jonna Tye
August 5, 2025
"Dustin and his team are the best. Always prompt and helpful with any insurance needs I have for my family. Highly recommend!"
"Thank you so much for your loyalty, Jonna! We appreciate your business and kind review."
Sarah Cross
June 5, 2025
"Dustin is always very helpful and makes every part of the process painless."
"Thank you for the 5 star review, Sarah! We are glad you had a great experience and appreciate y’all’s business!! "
Holly Danner
June 2, 2025
"Quick, simple, and Efficient! Call today!"
"Holly, thank you so much for the kind 5 star review! We are glad the process was smooth and easy for you."
Dusty Townsend
April 9, 2025
"Great service. Worked to save money while having great coverage. Highly recommend for anyone looking to get new insurance or making a move from another provider."
"Dusty, thank you so much for the amazing review! We appreciate you taking the time to share about your experience. Look forward to having you as a customer for many years to come!"
Shaun Smith
March 31, 2025
"The best! Super easy to deal with"
"Thanks for the awesome review Shaun!"
Collin McDiarmid
March 31, 2025
"I couldn’t be happier with my experience at Dustin's office! From the moment I reached out, everyone was friendly, professional, and eager to help. He took the time to explain all my options and made sure I had the best coverage for my needs at a great price. Whenever I have a question, he's always quick to respond and genuinely cares about customers. It’s rare to find such personalized service these days, and I truly appreciate the peace of mind they provide. Highly recommend!"
"Collin, thank you so much for the kind review. We are glad to hear you have been taken such great care of. We strive to take care of our customers and genuinely want to make sure they are covered correctly. Look forward to taking care of you for a long time! "
Lexi Brook
March 17, 2025
"Dustin and his team were so quick to get me fixed up with the best policy that fit me and my family! You could never go wrong giving them a call!"
"Thank you so much for the kind review Lexi! We appreciate your business. "
jusschillin
December 20, 2024
"I was having to switch my houses and vehicles because I was unsatisfied with my prior agent. I called and spoke with Austin and he was extremely professional, kind, and courteous. He answered my many questions without making me feel as if I should already know the answers. They rates I was quoted are pretty close to what I already pay but the service I received was outstanding!! I highly recommend to anyone to call this agent before deciding on anyone else. I switched today and I feel like I’ll be with the Dustin Cooley State Farm agency for many years to come"
"Thank you so much for the kind review! We are very fortunate to have Austin as one of our agents. It means a lot to us that you were taken care of so well. We look forward to taking great care of you. Thank you again!!"
Carolyn Largent
September 24, 2024
"Dustin was great. He explained everything. Highly recommend Dustin to help with your insurance needs."
"Carolyn, thank you so much for your kind review and for allowing us the opportunity to earn your business! "
Allyn Wallace
August 16, 2024
"Dustin and his team were great at getting our car insurance switched over. Very informative and quick service. They are saving my wife and I a lot of money each month as a result. Thanks Dustin!"
"Thank you so much for sharing your experience, Allyn! We appreciate your business and look forward to taking care of your insurance needs. "
Nash Lewis
May 6, 2024
"Dustin saved us hundreds a year! Very prompt and professional."
"Thank you Nash! We appreciate your business and your review!"
Mildred Dixon
March 28, 2024
"Very prompt in response to your questions and emails. When I first went to State Farm Insurance Dustin assistant me.when I left I felt that I had made the right choice and had the right agent that will be there for me."
"Mildred, thank you so much for the kind review! We are so glad to have you as a customer. "
Raina Ghormley
December 19, 2023
"Dustin is AMAZING!! He saved us a whole bunch of money and was so helpful!!!"
"Thank you so much for your business, Raina and Charles! We appreciate it and glad we were able to help! "
Kim Stone
September 8, 2023
"Great people to work with!!"
"Thank you so much for the kind review, Kim! We appreciate your business. "
Elmer Rodriguez
June 9, 2023
"Great service and a great place to be a part of. Look no further for your insurance needs, Dustin Cooley is your man."
"Thank you, Elmer! We are thankful to have you as part of our team! "
E Rod
June 9, 2023
"They were great and helped me with the best option for life insurance for me and my family!"
"E, thank you so much for your kind review! We are thankful we had to opportunity to protect your family with life insurance!"
Isac Noel
June 9, 2023
"Great experience with this office and their rep Elmer. Love that name! He was helping and got me through the process for life insurance smoothly."
"Isac, thank you for sharing your great experience. Elmer is a huge asset to our team. We appreciate your business! "
matthew rakestraw
May 31, 2023
"Dustin was very easy to work with. Really quick at responding and did an excellent job at explaining everything. I highly recommend Dustin Cooley - State Farm Insurance. At the end of the day he saved me $3500 a year. I wish I could give you 10 stars. Thanks Dustin"
"Matthew, thank you so much for that kind review! We appreciate your business. Very glad to save you money and look forward to taking care of you for many years to come! "
Karen Kitchens
April 19, 2023
"great person would recommend"
"Karen, thank you so much for your kind review. We appreciate your business!!"
Terri
April 6, 2023
"They always go above and beyond!"
"Terri, thank you so much. It means a ton to have long term customers like yourself! "